Membership and Service Agreement

1. Parties

This Membership and Service Agreement (the "Agreement") has been concluded electronically between Alpysky Oyun Yazılım ve Teknoloji A.Ş. (the "Company" or "knightpin.com"), on the one hand, and the individual or legal entity who becomes a member of the website at the domain knightpin.com (the "Member"), on the other.

2. Definitions

• Platform: The website operating under the domain knightpin.com and its mobile applications.
• Member: An individual or legal entity who registers on the Platform and uses its services.
• Seller/Buyer: A Member who sells or buys products/services on the marketplace.
• Marketplace: The Player Marketplace section where Members buy and sell products/services among themselves.
• Earnings: The amount obtained from sales and credited to the site balance.
• Business Day: Monday to Friday, excluding public holidays.

3. Subject and scope of the agreement

The subject of the Agreement is to set out the conditions of access to, membership of and use of the Platform for the purchase and sale of the digital products and services offered on the Platform, such as game e-pins, digital codes, in-game items, in-game currency, characters, accounts, trades, premium/cash/gold bar memberships and similar.

4. Membership conditions

• The Member accepts and declares that they are an individual who is at least 18 years old and has full legal capacity, or a legal entity.
• The Member undertakes that the information they give during registration is accurate, up to date and complete.
• An individual or legal entity may open only one membership account. If multiple accounts are detected, all of the accounts may be suspended.
• The Member is personally responsible for the security of their username and password; losses arising from sharing this information with third parties are borne by the Member.
• The Member may not transfer their account to anyone else or rent it out.

5. Obligations of the member

• Not to use the Platform in a way that is contrary to the laws of the Republic of Türkiye, morality or public decency.
• Not to violate the rights of other members; not to engage in harassment, fraud, insults or threats.
• Not to share messages or listings containing discrimination based on social class, race, religion, sect, gender or region.
• Not to use software, bots, automation tools, viruses or malicious code that may harm the Platform.
• Posting fake listings or editing the content of a listing in a misleading way is prohibited.
• The Member accepts that they are the true owner of the product they list and are authorized to sell it.

6. Rights and obligations of the company

• To ensure that the Platform operates in compliance with technical and legal regulations.
• To process Members' personal data in accordance with Law No. 6698 on the Protection of Personal Data (KVKK).
• Where it detects a breach of the Agreement, the Company reserves the right to suspend or terminate the membership and to take legal action.
• The Company acts as an intermediary/payment guarantor between buyer and seller; the seller is personally responsible for the nature of the product and its physical delivery.
• The Company reserves the right to change the Platform, or to close it temporarily or permanently, with prior notice.

7. Balance, top-ups and withdrawals

• The balance is held in Turkish lira and can only be used for purchases, sales and transactions within the Platform.
• Balance top-up/payment methods are the lawful payment systems announced on the Platform.
• Identity verification must be completed before a withdrawal to a bank account can be requested.
• Withdrawals are made only to bank accounts belonging to the Member.
• For security reasons, the Company may block earnings for up to 7 business days; legal obligations, requests from competent authorities and chargeback reviews are not subject to this limit.

8. Service fee and commission

A service fee (commission) is charged to members who sell on the Platform. The current rate that applies to the Member is shown in the seller panel and before the sale is confirmed. The Company reserves the right to change commission rates, provided that the change is announced in advance.

9. Right of withdrawal and refunds

Under Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, there is no right of withdrawal for services performed instantly in electronic form or for intangible goods delivered to the consumer instantly (e-pins, game codes, digital content, in-game items). For details, please see the "Cancellation and Refund Policy" page.

10. Intellectual and industrial property

All intellectual and industrial property rights in the knightpin.com brand, logo, design, content and software belong to Alpysky Oyun Yazılım ve Teknoloji A.Ş. The Member permits the Company to use the reviews, ratings, listing texts and images that the Member uploads to the Platform free of charge and on a non-exclusive basis, for the purpose of publishing them on the Platform and promoting the Platform; the Member is responsible for ensuring that this content is lawful and does not infringe the rights of third parties.

11. Termination of the agreement

The Member may end their membership at any time from the account settings; in that case accounts are settled and any open transactions are completed. If the Company detects conduct contrary to the Agreement, it may terminate the Agreement unilaterally; the Member is liable to compensate any resulting losses.

12. Force majeure

The Company cannot be held responsible in circumstances beyond the control of the parties, such as natural disasters, war, epidemics, internet infrastructure outages, server problems caused by the game publisher or decisions of official authorities.

13. Dispute resolution

Turkish law applies to disputes arising from this Agreement. Consumer Arbitration Committees have jurisdiction within the monetary limits set each year by the Ministry of Trade of the Republic of Türkiye, and Consumer Courts have jurisdiction for amounts above those limits. For disputes that do not involve a consumer, the Denizli Courts and Enforcement Offices have jurisdiction. For consumers who live in the European Economic Area, this choice of law does not deprive them of the protection of the mandatory consumer protection rules of their country of residence; these consumers may also bring proceedings before the competent courts of their own country.

14. Entry into force

The Agreement enters into force when the Member approves the registration form electronically. The Company may update the Agreement because of changes in legislation, changes to the services or for security reasons; updates enter into force on the date they are announced on the Platform and do not affect orders placed before that date. Material changes are also notified to the registered email address; a Member who does not accept a change may end their membership.