Data Subject Request Form (KVKK)
This translation is provided for convenience. In case of any discrepancy, the Turkish version prevails, without prejudice to mandatory consumer protection rules. Read the Turkish version
As a data subject, you may submit a request to our Company under Article 11 of Law No. 6698 on the Protection of Personal Data (KVKK). This page explains how to submit a request and the information that must be included in the form.
1. Rights of the Data Subject under Article 11 of the KVKK
- To learn whether your personal data are processed,
- If they have been processed, to request information about this,
- To learn the purpose of the processing and whether the data are used in accordance with that purpose,
- To know the third parties in Türkiye or abroad to whom the data are transferred,
- To request rectification if the data are processed incompletely or inaccurately,
- To request erasure/destruction if the conditions of Article 7 of the KVKK are met,
- To request that the operations carried out under paragraphs 5-6 be notified to the third parties to whom the data have been transferred,
- To object to a result against you arising from the analysis of the data exclusively through automated systems,
- To claim compensation for damage if you have suffered damage due to unlawful processing.
2. Request Channels
You may submit your request by one of the following methods:
- E-mail: to [email protected] with identity verification (from your membership e-mail address)
- Post: Alpysky Oyun Yazılım ve Teknoloji A.Ş., ASMALIEVLER MAH. 6655 SOK. NO:14 İÇ KAPI NO:10 PAMUKKALE / DENİZLİ / TÜRKİYE
- On-site request form: after member login, under Support > KVKK Request.
3. Information to Be Included in the Request
For your request to be assessed, you must provide the following information in full:
- Name and surname, and signature (for written requests),
- Republic of Türkiye identity number (for Turkish citizens) or nationality and passport number (for foreign nationals),
- Residential or business address for service of notifications,
- E-mail address, telephone and fax number for notification, if any,
- Subject of the request (which right under Article 11 of the KVKK is being exercised, stated clearly and explicitly),
- Information/documents supporting the request.
4. Conclusion of Your Request
- Your request will be concluded by the Company free of charge within 30 days at the latest.
- If the action additionally requires a cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.
- If your request is accepted, it will be fulfilled; if it is rejected, the reasons will be notified to you in writing or electronically.
5. Right to Complain to the Board
If you find the response to your request insufficient/incomplete, or if you do not receive a response within 30 days, you have the right to file a complaint with the Personal Data Protection Board within 30 days from the date of the response and, in any event, within 60 days from the date of your request at the latest.
6. Contact
For detailed information and requests: [email protected]